Mike Applegarth

Mike has been a personnel and training professional for 30 years and has conducted assignments ranging from Sales and Customer Service through to tailored Management and Leadership Development from Supervisor level to the Board.

These have involved design of distance-learning material as well as design and delivery of tailored courses.

Particular expertise has been gathered within the Insurance, Finance and Retail, Information Technology, Facilities Management, Petrochemical and Pharmaceutical industries, as well as in the public sector.

Books

He is also the author of "How to Take A Training Audit" (sponsored by the ITD and Kogan Page), "Leading Empowerment" and co-author with Keith Posner of "The Empowerment Pocketbook", "The Project Management Pocketbook" and "Call Centre Customer Care Pocketbook".

Aside from designing and implementing solutions, Mike assesses an organisation's HR and training infrastructure for effectiveness, and has had significant involvement with national initiatives such as NVQs and Investors in People.

Mike Applegarth

• Executive Coaching
• HR policies and procedures
• HR Recruitment and selection
• Management Appraisals Systems
• Oral and Written Presentation skills
• Project Management
• Sales Training Solutions
• Training Needs Analyses
• Approved Trainer for Institute of Leadership & Management